Privacy policy

Last updated 9/25/2025

 

Healthy Soil Organics, operated by Friendswood Mercantile LLC (“Healthy Soil Organics,” “we,” “our,” or “us”), values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit healthysoilorganics.com (the “Site”), place an order, or interact with us.

By using our Site, you agree to the practices described here.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information you provide, such as your name, billing/shipping address, email address, phone number, and payment details when you place an order, create an account, or sign up for our newsletter.

  • Account and Subscription Data if you subscribe to recurring deliveries or create an online account.

  • Communications Data from emails, forms, or customer service inquiries.

  • Device and Usage Data automatically collected through cookies, pixels, and analytics tools, such as IP address, browser type, pages viewed, and time spent on the Site.

  • Transaction Data including purchase history and preferences.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide local delivery or pickup scheduling.

  • Manage subscriptions and customer accounts.

  • Send newsletters, seasonal offers, and updates (you may unsubscribe anytime).

  • Improve our Site, services, and customer experience.

  • Display relevant ads and measure campaign performance.

  • Comply with legal and regulatory requirements.

3. Cookies, Pixels & Tracking

Our Site uses cookies and similar technologies (such as pixels and tags) to:

  • Enable secure checkout and cart functionality.

  • Analyze traffic and improve performance (via Google Analytics).

  • Personalize your shopping experience.

  • Show relevant ads on platforms like Google, Meta (Facebook/Instagram), and Pinterest.

You can manage or disable cookies in your browser settings. You may also opt out of targeted advertising through platform-specific settings (Google Ads Preferences, Meta Ad Settings, etc.) or industry tools such as optout.aboutads.info.

4. How We Share Information

We do not sell your personal information. We share it only as needed to operate our business:

  • Shopify (our ecommerce platform and payment processor).

  • Email provider (Shopify Messages) for newsletters and transactional messages.

  • Analytics and advertising partners (Google, Meta, Pinterest) for site performance and marketing.

  • Shipping and delivery partners to fulfill your orders.

  • Service providers and contractors who assist us in running the Site, bound by confidentiality agreements.

5. Your Choices & Rights

  • Email opt-out: You can unsubscribe from newsletters anytime using the link in our emails.

  • Ad preferences: You can manage targeted ad settings through Google, Meta, or Pinterest.

  • Data requests: You may request access, correction, or deletion of your personal data by contacting us (see Section 8).

  • Cookies: You can adjust or block cookies in your browser settings.

6. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal data from children. If we learn that a child under 13 has provided personal information, we will delete it immediately.

7. Data Security

We take reasonable precautions to protect your personal information, including secure connections (SSL) and limited access by authorized staff. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

For questions or privacy requests, please contact us at:

Healthy Soil Organics
Operated by Friendswood Mercantile LLC
Email: info@healthysoilorganics.com

9. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, USA.